Returns and exchanges are handled by the retailer your order was placed with.
To arrange your return please follow the retailer’s policy and/or contact the retailer directly.
The retailer’s return policy is available to view on the Wearables product page and on the retailer’s site in their customer care area.
- You can find the retailer name by checking your confirmation email or in your Wearables order history.
- To check your order history log in to Wearables and select “account” (Please note if you checked out as a guest the order will not be saved in your history).
- You can visit the customer care section on the retailer’s site for more information or get in touch.
For example, if you have checked and your order has been placed with Lane Crawford – visit the Lane Crawford site to contact their team or to find their return form.