HELP CENTER

Customer Service Info

Customer support is handled entirely by email at cs@wearables.in. We’re accessible Monday through Friday, 9 a.m. to 6 p.m. IST. All queries will be responded to within one business day.

Orders

Once an order is placed, it is usually impossible to cancel or modify it. If you have a problem with your order, please contact us as soon as possible.

At checkout, any relevant taxes will be added to your total.

All major credit cards, including MasterCard, Visa, American Express, and Discover, are accepted. We accept PayPal and Apple Pay as well.

Shipping

For purchases over Rs.5,600 shipping is free. For orders under Rs. 5,600, shipping is paid at a fixed cost of Rs. 520.

We presently only ship to the states in India. We plan to grow abroad in the near future. Please let us know if there is a country you’d want us to prioritize!

Once you’ve placed your order, we usually can’t change it. If you have a problem with your order, please contact us as soon as possible.

We make every effort to dispatch orders within two business days after receiving them. A longer shipping window may apply to some made-to-order products. Each product’s “Shipping + Returns” section will provide these data.

You will receive an email with tracking information once your product has been sent. After your product is sent, it may take a few business days for tracking updates to appear.

The kind of merchandise and the shipment location determine the carrier. We usually use USPS, UPS, FedEx, or DHL to ship our packages.

The majority of our items are supplied directly from the manufacturers. You will receive a different shipment email for each shipment if you placed an order for products from various brands.

Returns

Most things can be returned within 30 days of purchase. Returns are not accepted on products listed as Final Sale. Some goods have a more limited return period. Return information may be found in the product’s “Shipping + Returns” section. Do you need to return something? To obtain your free return shipping label, send an email to cs@wearables.in (as long as the product is within the return window and is not listed as final sale).

Please contact us at cs@wearables.in if you want further assistance. Include your order number, a brief description of the problem, and photos of the damage in your email.